US Metro Group, Inc. understands that a clean building goes beyond the value of making a first impression. We know that environmental awareness, health and safety requirements, and technologies have taken commercial cleaning to a new-level of importance. Studies have shown that a clean work-environment increases productivity. Our full range of commercial cleaning services is based on the quality and unparalleled commitment to customer satisfaction. US Metro Group, Inc.’s thorough hiring and selection process allows us to recruit talented employees who are a committed to exceeding the janitorial goals established by our clients.
Our uniformed employees are required to wear an identification badge so that they may be identified at your location(s). We ensure that all of our janitors are assigned to work-sites that they can effectively communicate in the client’s primary language to ensure consistency in the completion of checklist and action item notes. Our janitor’s quality of work is reinforced through continuous training, inspections, detailed record keeping and outstanding reporting. We have established clear lines of communication to ensure that employees know how to report issues and involve management in the problem resolution process that provides:
- Standardized processes and outcomes across sites.
- Ability to benchmark data and performance across client locations, US Metro sites and within the Total Facilities Management industry that is geographically specific.
- Allow us to leverage vendors and suppliers to obtain more favorable pricing and services.
Our highly trained and professional staff coupled with a superior on-site management presence, along with 30 years of proven best practices has consistently allowed US Metro Group, Inc. to exceed its client’s expectations.